Tencent Cloud WeCall (TWeCall) Device Call Demonstration
When the camera calls a phone, WeChat shows an incoming call alert. You can also call the camera from the WeChat Mini Program.
Updated Oct 27, 2026
Help videos
Short videos on setting up and using IM CAM cameras and translators.
How to Add a Translation Device
In the Im Mate app, tap + to add a device and choose the Wi-Fi network for the translator. Once connected, it shows up on the app home screen.
Updated Oct 27, 2026
How to View Translation History and Summaries
After a conversation, open the Im Mate app to see the translation history and generate a summary from a template. Picked the wrong template? Generate it again.
Updated Oct 27, 2026
How to Set Up Scenario-Based Translation
Pick the scenario that matches your use, such as hotels and dining or transport and travel, for more accurate translation. The translator works without one too.
Updated Oct 27, 2026
Device-to-Device Call Demonstration
One camera calls another at the press of a button; once answered, the two devices are on a video call.
Updated Oct 27, 2026
How to Use Remote Video Call Translation
Tap Remote Translation on the translator, set up the call and languages, then share the invite by WeChat, WhatsApp or SMS. The other person opens the link and signs in with an Im Mate account to join.
Updated Oct 27, 2026
Two-Way Video Call Demonstration
Press the call button on the camera; once the phone answers, both sides are on a video call.
Updated Oct 27, 2026
Voice Wake-up Demonstration
Wake the camera by voice and have it call a phone, then talk on video.
Updated Oct 27, 2026
How to Use the Image Knowledge Base
Create a knowledge base in the translator management console, add image entries and link it to the translator. When a conversation mentions them, the translator shows the matching image.
Updated Oct 27, 2026